21. Fundraising - Communicating With Your Donors
Communicating with Your Donors
To fundraise successfully, you need to communicate with
people. Your donors need to know why you are fundraising, how your success will help your cause, and how
they can help. Are you asking for a cash donation, or are you looking for them to volunteer their time, or
their expertise in an area? They need to be informed clearly what you are expecting of
them.
You can communicate by the following methods:
•Advertising: Through advertising, you will
try to catch donor's attention and will try to explain why your non-profit is crucial enough to deserve donor
money. In advertising, you will communicate through words and images and sounds (if you are advertising
through radio or television). Non-profit groups can advertise their fundraising plans through the
radio, television, Internet, posters, newspapers, and magazines.
•Letters: Words can be very powerful or
totally ineffective, so you need to make sure that all your letters donors, grant providers, and others are
well- written and professional. Direct mail letters may require "extras" such as photos or images to
really capture everyone's attention.
•Email/Internet : Getting information to
donors is very easy if you have their email address, provided you do not keep emailing. Address the
email directly to the donor or prospective donor, get them involved in your cause just as you would in
letters.
•Telephone: You will be using the telephone to
call donors, follow up with workers, and to finalize details of fundraising efforts. You will need to
use pleasant and professional phone manners to use the telephone effectively.
•Thank-you
notes: These are veryimportant, and should never be
overlooked. Every person who helps your non-profit organization should be made to feel appreciated
through a thank you of some kind, whether it is by email, word of mouth, or letter.
•Person to
person: You will need to speak to people in order to convince
them of the importance of your non-profit.
•Grant
proposals: Grant proposals are a very formal and precise way of
communicating. Grant providers will tell you in their application exactly what they want to see from
you in order for them to to make their funding decision.
•Press
Releases: Press releases are sent to the newspapers,
radio, and other media to inform them of the latest news concerning your non-profit
organization and your fundraising efforts. Make sure you do this well in advance of any special events you
are organizing, so they have time to deal with it at their end.
•Campaigning/Marketing/Public Relations: If
you have someone on your team who is good with interviews, or at writing articles for the local newspapers,
then use them, and you will find that this kind of subtle advertising is beneficial. Provided it is good
publicity, your fundraising is likely to be more successful because more people will have heard about your
non-profit group.
You may not use each technique every time you wish to contact people,
but you need to master all these forms of communication in order to get a steady source of funds for your
group. Luckily, learning to master these areas is not difficult. There are many books about
communicating effectively at your library and you may in fact have someone in your group already who is good
with words and who can communicate effectively.
Let's consider each area of fundraising communication separately in
the next pages.
Next page: 22. Fundraising
- Advertising
Practical Fundraising Ebook - Table Of Contents
- Fundraising - The Basics
- Fundraising - Terminology
- Fundraising - Money
- Fundraising - Where to Find Donors and How to Reach
Them
- Fundraising - Targeting Your Donors
- Fundraising - Research
- Fundraising - Your Donors' Needs
- Fundraising - Ideas
- Fundraising - Donated Products
- Fundraising - Bought Products
- Fundraising - Marathons
- Fundraising - Lotteries, raffles and
more
- Fundraising - Fairs, Auctions and
Bazaars
- Fundraising - Fun Events
- Fundraising - Drives
- Fundraising - Services
- Fundraising - Tips for Choosing a Fundraising
Idea
- Fundraising - Your Plan
- Fundraising - Your Team
- Fundraising - Staying Organized
- Fundraising - Communicating With Your
Donors
- Fundraising - Advertising
- Fundraising - Letters
- Fundraising - Emails and more
- Fundraising - Person to Person
- Fundraising - Thank You Notes
- Fundraising - Grant Proposals
- Fundraising - Press Releases
- Fundraising - With Computers
- Fundraising - Secrets to Success
- Fundraising - Problems
- Fundraising - Conclusions
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