29. Fundraising - With Computers
With the advance of technology,
some fundraising groups have discovered that technology can in fact help significantly with their fundraising
efforts, but for those unfamiliar with computers, it can be very challenging. Whether you decide to use a computer to help your fundraising or not, there are
some things you should take into consideration :
Fundraising Software
This is software that helps many non-profit groups fundraise more
effectively than ever before. Fundraising software basically manages all the components of
fundraising, and it can help you manage your time more effectively. This software can be
custom-designed by a software developer to take into account the specific the needs of your
group. Fundraising software can do many things (depending on the actual program)
including:
- Keep track of grant applications and
remind you when to apply or start applying
- Keep track of your donor list (no matter
how large or how small) and remind you when to contact specific donors. The software will also allow
you to print out address labels for part or all of your donor list and the word processing software will allow
you to print personalised letters to your donors from your selected
database.
- Easily keep track of all donations,
expenses, and bills. Some software will even graphically represent financial data so that you can see
from a glance at a chart how successful your fundraising is to date.
- Keep track of volunteers and workers and
print off to do lists for all your volunteers.
- Keep track of your fundraising efforts
and "remind" you (you program the software when you want to be reminded of certain things) when specific tasks
must be done.
- Provide virtual files where you can keep
your receipts, research, and other data.
- Store the latest version of
your group's flyers or letters, or anything else you may need again
This type of software can be expensive, but if you are not great with
keeping organized the user-friendly software can easily help keep you on track. If you can afford it,
it can make a lot of sense for your non-profit organization, especially if your donor list is getting quite
large (which it hopefully is).
If you decide to use fundraising software,
shop around for a company who has created software for non-profit organizations with similar needs to yours.
Also make sure that the software has safety features that will keep your donor's personal information safe and
secure. However you keep your records, you need to
make sure that personal information is very safe indeed, especially those credit card numbers and expiry dates. If
this information is ever stolen from your organization, it would be a huge blow, not just to lose the information,
but also in the resulting loss of trust from your donors.
If you make the decision to move to fundraising software make
sure that you have enough time to learn to use the software properly, because this will help you in the
long run. For many non-profit organizations, this effort is well worth it.
The Internet
The Internet is a great initial resource for all non-profit
organizations. It is amazing the kind of information you can research online, and you can even
run a trial copy of some fundraising software. You can research other non-profit groups and their
fundraising successes and failures, you can research all your fundraising options and the companies that
support these ideas, and you can even look for volunteers online.
The Internet can be accessed at your convenience and can be
a quick way to get a basic understanding of specific fundraising concerns. Just be aware that not
all the information online is completely accurate. You should treat any of the information you
find online in much the same way you would treat information offered to you by an acquaintance - use
your own good judgment to decide what is credible and what needs to be checked.
Web Pages
If you are a non-profit organization, you should set up a web
page. Don't panic, these are quite inexpensive to set up, especially if someone in your group already
knows how to design one, and they can be very simple to do. These online pages will give your donors
and potential donors a history of your group, with your aims and hopes and your beliefs. You will be able to
use these pages to give the public a great deal of information about your group and your work, as well
as details about your fundraising events, and your volunteer opportunities. In general, your web page
should contain:
- Full contact information, address, phone,
fax, email
- Current and upcoming fundraising
events
- Full details about the cause your group
is working for - including pictures related to the cause, stories and anecdotes, and why the cause is
important
- Visually appealing details (art or
photographs that makes the site attractive to look at and easy on the eyes)
- Information about how to make a
donation
- Any good press your group has
received
- Any evidence you have that your group is
legitimate
- Any celebrity endorsements your group has
received
- Answers to frequently asked
questions
- Details about your group - how it got
started, what programs it runs
- Ways to support the group besides cash
donations (e.g.. information about letter writing campaigns or other volunteer
opportunities)
- Information about your volunteers (no
personal information)
Email
Nowadays, you will find that some of your donors will contact you by
email, especially after they have seen your website. You need to make sure that your emails are
informative, prompt, and short. Email tends to be a more informal style of communication, even though
in some ways it is similar to letter-writing.
It is best to keep email short, as they are used to mostly give
specific information. Be sure to respond to emails quickly, as it is expected that emails are acted
upon faster than letters. You can set up your email program to automatically add a signature to your
emails. This signature should contain your name, your non-profit organization's name, and full contact
information. When using email during fundraising, avoid using special fonts (which cannot be read by
all email programs) or graphics (which are large files and do not always load well). Simple, plain text
email is often best.
Some non-profit groups are tempted to use email as an alternative to
direct mail, and there are some email marketing companies who will suggest using email to solicit
donations as they consider it to be very effective. However, you need to be aware that
unsolicited email is called "spam" and is generally hated by those who use email. Spam is considered
intrusive and dangerous, as it can spread computer viruses. It is often filtered out or deleted, and when it
does get delivered there are many of us who simply do not look at spam.
No matter what forms of modern technology you use, you will need to
work hard to keep your organization safe online. Just as you would not leave your purse or wallet
on a desk in your office, so to you must make sure your office space is secure after hours when you are not
present, you must also take steps to ensure that your technology is not being used by people who may harm
your computer or group.
The first step to keeping your technology safe is to install and
regularly update antivirus and firewall programs on any computer in your non-profit group's database.
These programs will keep out hackers and viruses that can damage your computer and your computer's systems.
You may also want to use passwords to ensure that no one can access your computer without your
knowledge. After hours, lock up your computer so that thieves cannot steal your actual computer and
extract donor information that way. It may seem like a chore, but to lose all your hard work and donor lists
would be even more of a chore!
Even if you are very cautious, computers can fail. That's why
it's very important that you have a paper backup of all your paperwork and important information, kept in a
very safe place of course. You do not want to lose your financial information and your donor lists just
because your computer broke down. And remember to do these computer backups regularly, and
store them in a safe place that no one can access.
Next page: 30. Fundraising - Secrets to
Success
Practical Fundraising Ebook - Table Of Contents
- Fundraising - The Basics
- Fundraising - Terminology
- Fundraising - Money
- Fundraising - Where to Find Donors and How to Reach
Them
- Fundraising - Targeting Your Donors
- Fundraising - Research
- Fundraising - Your Donors' Needs
- Fundraising - Ideas
- Fundraising - Donated Products
- Fundraising - Bought Products
- Fundraising - Marathons
- Fundraising - Lotteries, raffles and
more
- Fundraising - Fairs, Auctions and
Bazaars
- Fundraising - Fun Events
- Fundraising - Drives
- Fundraising - Services
- Fundraising - Tips for Choosing a Fundraising
Idea
- Fundraising - Your Plan
- Fundraising - Your Team
- Fundraising - Staying Organized
- Fundraising - Communicating With Your
Donors
- Fundraising - Advertising
- Fundraising - Letters
- Fundraising - Emails and more
- Fundraising - Person to Person
- Fundraising - Thank You Notes
- Fundraising - Grant Proposals
- Fundraising - Press Releases
- Fundraising - With Computers
- Fundraising - Secrets to Success
- Fundraising - Problems
- Fundraising - Conclusions
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