29. Fundraising - With
Computers
With the advance of
technology, some fundraising groups have discovered
that technology can in fact help significantly with
their fundraising efforts, but for those unfamiliar with
computers, it can be very
challenging. Whether you decide to
use a computer to help your fundraising or not, there are
some things you should take into consideration
:
Fundraising
Software
This is software
that helps many non-profit groups fundraise more
effectively than ever before. Fundraising software
basically manages all the components of
fundraising, and it can help you manage your time more
effectively. This software can be
custom-designed by a software developer to take into
account the specific the needs of your
group. Fundraising software can do many things
(depending on the actual program)
including:
- Keep track of grant applications and
remind you when to apply or start
applying
- Keep track of your donor list (no matter
how large or how small) and remind you when to contact
specific donors. The software will also allow
you to print out address labels for part or all of your
donor list and the word processing software will allow you
to print personalised letters to your donors from
your selected database.
- Easily keep track of all donations,
expenses, and bills. Some software will even
graphically represent financial data so that you can
see from a glance at a chart how successful
your fundraising is to
date.
- Keep track of volunteers and workers and
print off to do lists for all your
volunteers.
- Keep track of your fundraising efforts
and "remind" you (you program the software when you want to
be reminded of certain things) when specific tasks must be
done.
- Provide virtual files where you can keep
your receipts, research, and other
data.
- Store the latest version of
your group's flyers or letters, or anything else you may
need again
This type of
software can be expensive, but if you are not great with
keeping organized the user-friendly software can easily
help keep you on track. If you can afford it, it
can make a lot of sense for your non-profit organization,
especially if your donor list is getting quite large
(which it hopefully is).
If you decide to use fundraising software,
shop around for a company who has created software for
non-profit organizations with similar needs to yours.
Also make sure that the software has safety features that will
keep your donor's personal information safe and
secure. However you keep your records, you need to
make sure that personal information is very safe indeed,
especially those credit card numbers and expiry dates. If this
information is ever stolen from your organization, it would be
a huge blow, not just to lose the information, but also in the
resulting loss of trust from your
donors.
If you make the
decision to move to fundraising software make sure
that you have enough time to learn to use the
software properly, because this will help you in the long
run. For many non-profit organizations, this effort
is well worth it.
The
Internet
The Internet is a
great initial resource for all non-profit
organizations. It is amazing the kind of
information you can research online, and you can
even run a trial copy of some fundraising software.
You can research other non-profit groups and their
fundraising successes and failures, you can research
all your fundraising options and the companies that
support these ideas, and you can even look for volunteers
online.
The Internet
can be accessed at your convenience and can be a
quick way to get a basic understanding of specific
fundraising concerns. Just be aware that not all
the information online is completely accurate. You
should treat any of the information you find online
in much the same way you would treat information offered
to you by an acquaintance - use your own good
judgment to decide what is credible and what needs to be
checked.
Web
Pages
If you are a
non-profit organization, you should set up a web
page. Don't panic, these are quite inexpensive to
set up, especially if someone in your group already knows
how to design one, and they can be very simple to
do. These online pages will give your donors and
potential donors a history of your group, with your aims
and hopes and your beliefs. You will be able to use these
pages to give the public a great deal of information
about your group and your work, as well as details
about your fundraising events, and your volunteer
opportunities. In general, your web page should
contain:
- Full contact information, address, phone,
fax, email
- Current and upcoming fundraising
events
- Full details about the cause your group
is working for - including pictures related to the cause,
stories and anecdotes, and why the cause is
important
- Visually appealing details (art or
photographs that makes the site attractive to look at and
easy on the eyes)
- Information about how to make a
donation
- Any good press your group has
received
- Any evidence you have that your group is
legitimate
- Any celebrity endorsements your group has
received
- Answers to frequently asked
questions
- Details about your group - how it got
started, what programs it
runs
- Ways to support the group besides cash
donations (e.g.. information about letter writing campaigns
or other volunteer
opportunities)
- Information about your volunteers (no
personal information)
Email
Nowadays, you will
find that some of your donors will contact you by email,
especially after they have seen your website. You
need to make sure that your emails are informative,
prompt, and short. Email tends to be a more
informal style of communication, even though in some ways
it is similar to letter-writing.
It is best
to keep email short, as they are used to mostly give
specific information. Be sure to respond to emails
quickly, as it is expected that emails are acted upon
faster than letters. You can set up your email
program to automatically add a signature to your
emails. This signature should contain your name,
your non-profit organization's name, and full contact
information. When using email during fundraising,
avoid using special fonts (which cannot be read by all
email programs) or graphics (which are large files and do
not always load well). Simple, plain text email is
often best.
Some non-profit
groups are tempted to use email as an alternative to
direct mail, and there are some email marketing
companies who will suggest using email to solicit
donations as they consider it to be
very effective. However, you need to be aware
that unsolicited email is called "spam" and is generally
hated by those who use email. Spam is considered
intrusive and dangerous, as it can spread computer
viruses. It is often filtered out or deleted, and when it
does get delivered there are many of us who simply do not
look at spam.
No matter what
forms of modern technology you use, you will need to work
hard to keep your organization safe online.
Just as you would not leave your purse or wallet on a
desk in your office, so to you must make sure your office
space is secure after hours when you are not present, you
must also take steps to ensure that your technology is
not being used by people who may harm your computer or
group.
The first step to
keeping your technology safe is to install and regularly
update antivirus and firewall programs on any computer in
your non-profit group's database. These programs
will keep out hackers and viruses that can damage your
computer and your computer's systems. You may also want
to use passwords to ensure that no one can access your
computer without your knowledge. After hours, lock
up your computer so that thieves cannot steal your actual
computer and extract donor information that way. It may
seem like a chore, but to lose all your hard work and
donor lists would be even more of a
chore!
Even if you are
very cautious, computers can fail. That's why it's
very important that you have a paper backup of all your
paperwork and important information, kept in a very safe
place of course. You do not want to lose your
financial information and your donor lists just because
your computer broke down. And remember to do
these computer backups regularly, and store them in
a safe place that no one can access.
Next page: 30. Fundraising - Secrets
to Success
Practical
Fundraising Ebook - Table Of Contents
- Fundraising -
The Basics
- Fundraising -
Terminology
- Fundraising -
Money
-
Fundraising -
Where to Find Donors and How to Reach
Them
- Fundraising -
Targeting Your Donors
- Fundraising -
Research
- Fundraising -
Your Donors' Needs
- Fundraising -
Ideas
- Fundraising
- Donated Products
- Fundraising -
Bought Products
- Fundraising
- Marathons
- Fundraising -
Lotteries, raffles and
more
- Fundraising -
Fairs, Auctions and
Bazaars
- Fundraising -
Fun Events
- Fundraising - Drives
- Fundraising -
Services
- Fundraising
- Tips for Choosing a Fundraising
Idea
- Fundraising -
Your Plan
- Fundraising
- Your Team
- Fundraising -
Staying Organized
- Fundraising -
Communicating With Your
Donors
- Fundraising
- Advertising
- Fundraising
- Letters
- Fundraising -
Emails and more
- Fundraising
- Person to Person
- Fundraising
- Thank You Notes
- Fundraising
- Grant Proposals
- Fundraising
- Press Releases
- Fundraising
- With Computers
- Fundraising
- Secrets to
Success
- Fundraising -
Problems
- Fundraising
- Conclusions
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